Privacy Policy

1. Data controller

Tourist Office
 Establishment Quercy Rouergue et des Gorges de l'Aveyron (CCQRG)
 Place de la Mairie, 82140 Saint-Antonin-Noble-Val
 SIRET : 24820010700014
 Telephone: 05 63 30 63 47
 E-mail: communication@cc-qrga.fr

The person responsible for processing personal data is Francis Khattou.

2. Collected data

The site may collect personal data via :

  • Contact forms (last name, first name, e-mail address, telephone, free message)
  • Newsletter subscriptions (e-mail address)
  • Site traffic statistics (anonymized technical data)
  • Cookies required for site operation and, where applicable, audience measurement.

No sensitive data is collected.

3. Purpose of collection

The data collected is used for :

  • Responding to customer requests
  • Send tourist or practical information about the region
  • Manage registrations for events and activities
  • Ensure administrative and statistical follow-up of requests
  • To improve browsing and the services offered via visitor analysis

No data is sold or passed on to unauthorized third parties.

4. Legal basis

Treatments are based on :

  • User consent (forms, newsletter, optional cookies)
  • The community's legitimate interest in responding to requests for information
  • Compliance with legal obligations.

5. Shelf life

  • Contact form data: 3 years from last exchange
  • Newsletter data: until the user unsubscribes
  • Anonymized technical data: duration required for audience measurement

6. Personal rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access, rectification and deletion of your data
  • Right to object to and limit processing
  • Right to data portability

To exercise these rights, please contact :
 communication@cc-qrga.fr

You also have the right to lodge a complaint with the CNIL : www.cnil.fr

7. Cookies

The site uses cookies necessary for its proper operation. Some cookies may be used for audience measurement.
 An information banner allows the user to accept or refuse the use of non-essential cookies.
 Users can also configure their browsers to block or delete cookies.

8. Security

Technical and organizational measures are implemented to protect personal data against loss, unauthorized access or disclosure.

9. Policy modification

This privacy policy may be updated at any time to take account of legal or technical developments.