Resource Centre
getting to know your tourist office better
Who are we?
The Community Tourist Office
The Causses & Gorges de l'Aveyron Tourist Office is a community tourist office covering the 17 communes that make up the QRGA community of communes.
He was born in 2017following the adoption of the NOTre law and the transfer of responsibility for tourism to the community level.
The tourist office has three information and reception desks for tourists:
- Saint Antonin Noble Val main office, 10 rue de la Pélisserie
- Caylus office, 20 rue Droite
- Laguépie Office, 2 pl Henri Granier
The administrative services are located in the offices of the Causses et Gorges de l'Aveyron Community of Communes, on the 2nd floor, 23 pl. de la mairie.
Key figures :
The Tourist Office Board of Directors
The Causses & Gorges de l'Aveyron Tourist Office is a public administrative service (SPA).
It is managed by the Quercy Rouergue and Gorges de l'Aveyron Community of Communes, via an operating council made up of 11 elected members and 7 socio-professionals, including 5 members who make up the bureau.
The operating council is responsible for drawing up strategic and budgetary proposals, which are then put to the vote of the Community Council. The office may be responsible for the day-to-day management of the structure.
Composition of the Tourist Office Operating Board
Pascale CONSTANT | Bed and breakfast Fourchette et pinceau |
Martin CLOUZOT | Campsite Le Noble val |
Roseline SERRA | Bleu quercy guest house |
Bernard MAGES | Decorative garden workshop |
Martine VORELLE | Hotel La Renaissance |
Véronique BAISSET | Bed and breakfast A la clé des champs |
Nicole BRONDAILLE | Beaulieu Abbey |
Joel BOUZILLARD | St Antonin |
Philippe PAGES | St Antonin |
Véronique RAFFI | St Antonin |
Vincent COUSI | Caylus |
Anne PHILIPPE | Laguépie |
Emmanuel CROS | Laguépie |
Pierre DONNADIEU | Varen |
Jean Pierre GELAC | Parisot |
Daniel VIDAL | Castanet |
Jean Claude ROMANO | Mouillac |
René ROUX | Feneyrols |
The Vice-President for Tourism at the Communauté de communes :
Mr Vincent COUSI
The team at your Tourist Office, your key source of information:
The Tourist Office team is made up of 7 permanent staff, who are responsible for welcoming visitors to the three tourist information offices, as well as many other tasks.
"There are 7 of you? Oh yes, but all year round? Subscribers, professionals, elected representatives, residents... many of you are asking yourselves the same question. And because it's only fair to give you an answer, we're going to tell you all about our missions (at a glance).
Sophie Chasseriaud
Director
#aventuressingulières #directrice #capitaine #stratégie #management #plandecharge #budget #avenirmontagneingénierie #projets #guideconférencière #démarrageencôte
Marina Dziacko
Quality reception manager
#accueil #qualité #conseilenséjour #boutique #producteurs #artisansdart #gestiondestock #planning #équipe #procédures #fonctionnement #satisfaction #régie #statistiques #relationclient #guideconférencière #tricot
Yann Bresoli
Partnership officer
1TP5Partner relations #ourism meeting #data base 1TP5Events #apidae #our 1TP5Referencing 1TP5Web site 1TP5Content creation 1TP5Daily advice 1TP5Home 1TP5Chkoumoune
Laurine Fernandes
Promotion officer
1TP5Press relations 1TP5bloggers 1TP5influencers 1TP5publishing 1TP5contentcreation 1TP5hosting 1TP5advice 1TP5website 1TP5socialnetworking 1TP5podcasts 1TP5calendermarketing 1TP5shows 1TP5radio 1TP5guide #wingo
Héloïse Hue
In charge of group visits
#visits #creations #inspiration #groups #nocturnes #cluedo #relationclients #heritage #greathistory #smallhistory #pites #adayadvice #hospitality #guidelecturer #humourdecapant #BG
Sabine Mendoza
Digital and Tourist Tax Officer
1TP5Partnerrelationships #ourtax 1TP5Digitalworkshops 1TP5Individualsupport 1TP5Databased 1TP5Events #apidae #our 1TP5Internet site 1TP5Contentcreation 1TP5Dailyadvice 1TP5Hospitality 1TP5Lecturerguide #dosette
Céline Castelnau
Community manager
1TP5Social networks 1TP5Podcasts 1TP5Video editing 1TP5Photos 1TP5Phototheque #retouche #instameet 1TP5Creationcontent 1TP5Daily advice 1TP5Home #ilovelaguépie
Our communication media :
Paper media :
Every year, we distribute this brochure at local tourist exchanges: Tarn & Garonne, Lot, Tarn, Aveyron... Participants can then distribute them and leave them on a self-service basis in their facilities for their customers. You can also generate a link from your website to the Tourist Office brochure page.
Find and leaf through our documentation here:
Website :
What better way to benefit from the knowledge of our holiday advisors!
You can select your favourite offers yourself and print out your contact list, or send it to yourself by e-mail to keep track of your favourites.
To function, our website is fed by a database that we fill in and update on the basis of the information you send us. To date, this represents almost 1,000 information sheets on your structures, activities and events. This database is called Apidae...
Apidae? Bless you!
Our communication tools (digital and tourist guides) are fed by the database ApidaeIn this section, each Tourist Office refers to what's on offer in its area (accommodation, activities, restaurants, events, shops, etc.). Apidae Every day, it feeds the websites of tourist offices, départements, the region, tourism applications such asApitouretc.).
The Tourist Office team uses it:
- to provide visitors with information face-to-face or by e-mail,
- to publish brochures
- to fuel digital projects.
Follow us on our social networks and share our content!
The right contacts to keep in order to bring your projects to fruition:
The CCQRGA's Welcome Policy and Economic Development Department will be happy to help you:
- Providing you with information (business-related administrative procedures, local market research, etc.)
- Providing guidance (finding grants, etc.)
- Support you in your prospecting activities (search for land and/or property solutions, etc.)
- Network with other local players (business clubs, institutional partners, etc.)
The Welcome Policy and Economic Development Department is also on hand to help you assess the eligibility of your project for the financial aid schemes offered by the CCRQGA (aid for business premises, etc).
Our aim is to help your company establish a long-term presence in the region.
Fabienne LANG-POIVRE
Tarn & Garonne Tourism Development Agency: Production-Marketing Project Manager fabienne.poivre@tourisme82.com 05 63 21 79 60
Elodie Recordier
Elodie Recordier Clévacances Tarn-et-Garonne 06 10 79 55 14 elodie.recordier@clevacances.com
Monique Ferrero
Gîtes de France Tarn-et-Garonne Agency Manager 06 30 61 63 19 - 05 63 03 84 06 accueil@gites-de-france-tarn-et-garonne.com
Catherine MAIRE
Business development consultant Espace de Performance Commercial Marketing c.maire@tarn-et-garonne.cci.fr 05 63 22 26 26
Documentation
Find out more about some of the studies carried out in this section at different levels (national, regional, etc...) to help you identify the most appropriate tourist expectations so just a few figures on l cycling...
training, workshops....
The Tourist Office's 2023 support and workshops:
Tailor-made digital coaching: €80 for 2 hours
Our digital workshops: €50/workshop
- Google school file, your essential tool (group 2h): Monday 18 December from 2pm to 4pm
- Promoting your business through photography (group, 2 hours): Wednesday 20 December from 2pm to 4pm
- CANVA, the Swiss Army Knife (collective 2h): Tuesday 19 December from 2pm to 4pm
- Managing my business from my smartphone (group 2 hours): Wednesday 20 December from 10am to 12pm
- Social networks: getting started...or not (group 2h): Tuesday 19 December from 10am to 12pm
The micro-training scheme set up by the Occitanie region for you and your employees:
The aim of this scheme is to improve the quality of tourist accommodation in Occitanie.
This fun tool, aimed at tourism professionals (employees, seasonal workers, trainees, etc.), consists of knowledge tests and quizzes on the Grands Sites Occitanie. It will gradually be expanded to include content for the catering trade, etc. This collaborative digital tool is available to you free of charge, so don't hesitate to promote it to your teams, new arrivals and partners, as well as on your professional and general public communication tools.
Just click on the button below, create an account on the platform and play!
Support, coaching and workshops offered by the CCI Tarn & Garonne:
Find out more about solutions tailored to your needs on the CCI website: https://www.tarn-et-garonne.cci.fr/trouver-ma-solution
Training systems: www.tarn-et-garonne.cci.fr
Assistance
Regional financial support for the ecological transition:
Information on ADEME's Sustainable Tourism funds:
Other devices:
Associations, event organisers
Tell us about your events
The collection of information is a fundamental issue for the Tourist Offices.
Apidae Events is a simplified event entry form for event organisers, town halls and associations. It is freely accessible to event organisers, so there is no need to create an account. The Office receives an email as soon as an organiser has completed the form, which creates a record in Apidae. If everything is filled in correctly, with at least one visual, all that's left to do is validate and your event will appear in the website's diary the very next day. (The Tourist Office reserves the right to accept or refuse events that do not correspond to the chosen themes)
Apidae Forms - the questionnaire that makes updating easier
Apidae Form is designed to make it easier for service providers to update their records. Once a year, the Office sends you a link to Apidae Form, which gives you access to a pre-completed online questionnaire. You can check your details and amend them if necessary. The Tourist Office checks the changes you have made and decides whether to validate them or add to them.
Your views are important to us
Please fill in the form below.
You can either print it out and return it to us or collect it from the Office.
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